Return Policy

 

At JIVEGOLF, we strive to provide you with the highest quality golf apparel and accessories. To ensure customer satisfaction and maintain the integrity of our products, please review our return policy outlined below:

 

No Returns Except for Damaged and Unused Items:

 

We do not accept returns or exchanges for any reason other than receiving damaged items.

If you receive a damaged product, please contact our customer service team within seven days of receiving your order. We will provide instructions on returning the damaged item and arrange for a replacement or refund.

Conditions for Returns:

 

The item must be unused, unworn, and in its original packaging to be eligible for a return due to damage.

Please provide photographic evidence of the damaged item when contacting our customer service team. This helps us expedite the return process and ensures a prompt resolution.

Return Process:

 

If you need to return a damaged item, please get in touch with our customer service team via email or phone to initiate the return process.

Once we receive your return request and verify the damage, we will provide you with further instructions on how to return the item.

Upon receiving the returned item, we will inspect it to confirm the damage and process your refund or replacement accordingly.

Non-Returnable Items:

 

Items that have been used, worn, or are not in their original condition are not eligible for return.

We do not accept returns for items that have been personalized or customized unless they are damaged upon receipt.

Contact Us:

 

If you have any questions or concerns regarding our return policy or need assistance with a damaged item, please don't hesitate to contact our customer service team. We're here to help and ensure your satisfaction with every aspect of your shopping experience.

 

Thank you for choosing JIVEGOLF. We appreciate your understanding and cooperation with our return policy as we strive to deliver exceptional products and service to our valued customers.